Reference

How We Handle Your Information

We collect account details, transaction records and device information when you use 699 bet. This policy explains what we gather, how we use it, how long we keep it and the choices you have.

Account registration databKash Nagad Rocket transaction logsDevice and login recordsRetention and deletion rightsContact paths for requests
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699 bet How We Handle Your Information
DATA PRACTICES

How We Protect and Use Your Information

We encrypt payment details during bKash, Nagad and Rocket transfers, store login credentials in hashed format, and restrict database access to operations staff only. Session cookies expire when you close the app. You control whether we remember your device and can revoke access from account settings anytime.

Collection and Purpose

We collect your mobile number, date of birth, payment method details and device identifier when you register. This information verifies your identity, processes deposits and withdrawals, tracks session security and enables support to locate your account quickly when you contact…

Cookies and Tracking

Session cookies remember your login state and game preferences while you browse. Analytics tags record which pages you visit and how long you stay, helping us improve lobby layout and load times.

Retention and Deletion

Transaction records are kept for regulatory and dispute-resolution periods required in eligible Bangladesh regions. Inactive accounts and associated data may be archived after prolonged inactivity.

Third-Party Sharing

We share transaction details with bKash, Nagad and Rocket only to complete your deposits and withdrawals. Payment processors receive the minimum information required to authorize transfers.

PRIVACY CONTACT

Request Your Data or Ask Questions

If you want to see what information we hold, update your details, or ask us to delete your account data, reach us through any of the channels below. We respond to privacy requests within a few business days and walk you through the verification steps.

Live Chat Open the chat bubble on any page and tell the agent you need help with a privacy or data request. They will verify your account and process it or escalate to the privacy team if documentation is required.
Email Support Send your request to the support address shown in your account footer. Include your registered mobile number and describe what you need—access, correction or deletion—and we will reply with the next steps and timeline.
Account Settings Log in, tap the profile icon, then Privacy to view stored data categories, download a copy of your transaction history, or submit a deletion request directly. You will receive an email confirmation once we start processing.

Privacy Policy Answers

We collect your mobile number, date of birth, preferred payment method and device identifier. These details verify your account, process bKash Nagad or Rocket transactions and help support locate your records when you contact us.

We share transaction details only with the payment provider you chose—bKash, Nagad or Rocket—to authorize deposits and withdrawals. We do not send your financial records to advertisers or unrelated third parties for marketing purposes.

Active transaction records are retained for regulatory and dispute periods required in eligible Bangladesh regions. Inactive accounts may be archived after extended periods of no login. You can request deletion by contacting support anytime.

Yes. Log in, go to account settings and tap Privacy, then Request Data Export. We will email you a file containing your registration details, transaction history and login records within a few business days.

Contact support via live chat or email and ask for account deletion. We will verify your identity, close the account and remove personal data after any required retention period expires. You will receive confirmation once the process finishes.

We use session cookies to keep you logged in and analytics cookies to track page visits and load times. You can disable non-essential cookies in your browser settings without losing deposit, withdrawal or game-access functions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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